Please remember to let Railpen know, in writing, if you have changed your bank or building society account, or if you have moved.

You should quote either your payroll number or your National Insurance number in all correspondence with Railpen and make it clear that you receive your pension from the National Grid Electricity Group of the ESPS.

Please note that as the payroll is processed in advance of the actual pay date, you should give Railpen as much notice as possible of any changes so that they can be made in time.

Contact details for Railpen can be accessed here.

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